Introduction to Using Artificial Intelligence for human service professionals

Welcome to Using AI, an introduction to artificial intelligence and how it can support your work as a human service professional.

Artificial intelligence (AI) refers to machines or software that simulate human intelligence to perform tasks like learning, reasoning, and problem-solving. This course will help you understand how AI can be a useful tool in managing information, improving workflows, and supporting accessibility efforts.

The course is structured to introduce key AI concepts, ethical considerations, and practical applications relevant to your work. You’ll explore different AI models, prompting techniques, and ways to integrate AI into your daily work. Activities throughout the course will help reinforce these concepts.

At the moment, there is only one lesson in this course. Other lessons are in development. We suggest moving through one topic at a time at your own pace. Some lessons may take just a few minutes, while others include activities that encourage deeper exploration. If you have questions, feel free to reach out to colleagues or discuss ideas with your team.

Let’s get started!